Since establishing 22 years ago, Lush has been driven by innovation and its ethics. Creators of pioneering beauty products such as the fizzing bath bomb, shower jellies and solid shampoo bars, Lush places emphasis on fresh ingredients like organic fruits and vegetables. Lush fights tirelessly against animal testing and operates a thoroughly comprehensive Ethical Buying department, developing fair and direct trade initiatives. Lush leads the cosmetics industry in combating over-packaging by running public awareness campaigns and developing products that can be sold ‘naked’ to the consumer without any packaging.
Lush Digital contribute to and are part of the global open source software community, striving to ensure they use only ethically sourced and powered hardware and take a strong ethical stance on how data should be used and control of privacy given back to the user.
Lush has been named as World's Most Ethical Retailer at the 2016 World Retail Congress, along with being ranked 1st in the KPMG Nunwood 2015 UK Customer Experience Excellence report and as a leader in customer experience best practice. Co-founders Mark and Mo Constantine were awarded OBEs for services to the beauty industry in the new years honours list 2010. Lush was the winner of the Best in Business Award at the 2014 Observer Ethical Awards, World’s Most Ethical Retailer at the 2016 World Retail Congress and the shops and website are regularly voted at the top of Which? magazine’s customer service surveys.